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About us

You might know us from the high street, or through our portfolio of well-known financial services brands. We're focused on retail and commercial financial services, meeting the needs of families, businesses and communities across the UK.

We thrive based on how well we serve our customers, on our relationships within those communities, and on Helping Britain Recover.

Our Brands

We're best known for our portfolio of financial services brands, featuring many of the UK’s best-known businesses — including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. Together, we work as a Group to serve the financial needs of a diverse range of customers every day. Our portfolio covers banking, insurance, retirement planning and every aspect of financial need for individuals and businesses.

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Our Purpose

Our purpose is to Help Britain Recover as we overcome the pandemic, by operating as a responsible, sustainable and inclusive Group. Our approach to responsible business means that our people are equipped to make the right decisions, supported by our values-based culture. We embed responsible business in everything we do – from our policies, to our processes and training.

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Explore Our Locations

Where do you want your career to take you? With one of the largest branch networks in the UK, we're at the heart of communities – and you can find us close to where you are. Our branches and contact centres are found across the UK, and you'll find our head offices in Edinburgh, Manchester, Bristol, West Yorkshire, and London.

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